Video 1 · Welcome & connect Coming soon

Video 2 · Create, test & deploy your agent Coming soon

The most important thing at launch

Connect your conversions for full traceability

Every Ninjō agent sends links with an invisible UTM term, and that UTM is a unique contact ID for each person. If you connect Calendly, GoHighLevel, or your sales calendar / CRM under Integrations in Ninjō, those systems pick up the UTM automatically — so the agent knows who completed the booking (or the sale) and who didn't.

Agent sends link + UTM → Lead books in Calendly/GHL → The UTM returns to Ninjō → Funnel traced end to end

That info comes back to Ninjō and lets you see each person's full path: how many messages they exchanged, what content they came from, all the way to becoming a booking or a sale. On top of that, Ninjō saves those conversions in its memory as best practices → the flow improves on its own.

Calendly and GoHighLevel are already integrated (connect and the contact is created automatically). Got a custom CRM? Make sure the UTM term tag can travel to your CRM and back to Ninjō. You configure all of this with Claude.

Launch checklist

✓Agent tested and approvedIt passed the sample conversations and edge cases before real people see it.

✓Conversions connected (Calendly / GHL / CRM)Under Integrations, so the UTM term travels and you get full funnel traceability.

✓Follow-ups enabledInstagram: a 24 h window for automatic follow-ups, configurable from 30 min up to 23 h 59 min. WhatsApp: the automatic window with the same agent is also 24 h (beyond that, approved templates). Ask Claude for it.

✓Reply delaySet a minimum so it doesn't feel so bot-like: 5–20 seconds recommended (you can go up to 5 minutes).

✓Message splittingAsk it to split the reply into 2–3 bubbles so it feels more human (between 1 and 5 text blocks).

✓You know how to pause the agentIn a specific conversation: ask Claude or go to Messages in Ninjō and turn it off there. When a human steps in: ask for it and it'll ask whether the pause is temporary or how long you want it to last.

Video 3 · Continuous improvement: the 3 buckets Coming soon

The goal with any agent is to get two things right: no technical errors (Fixes) and good performance (a good booking and closing rate). What for? So that, once those two are solid, we can scale the business — scaling the agent's volume of conversations (with ads or more organic traffic) or scaling use cases (replicate the agent for another client, or bring it to WhatsApp).

Leaning on Claude, the job is: ensure the fewest technical errors possible in the agent's configuration. We already did the back-end work to keep them minimal; still, when one shows up, ask Claude for help or to audit it. And on performance, keep testing which flow works best.

Once those two are solid, you start scaling. I always recommend scaling the agent's traffic first to see how far it goes (ads, organic, or finding other ways to bring it more traffic). Then you scale cross-channel or cross-client.

Open the 3-buckets presentation

Example of what you'd ask (I explain it in the video)

"Analyze my agent's conversations from the last 7 days. Comparing them with the prompt, tell me if it made mistakes at any funnel stage, how the agent's performance looks, how many leads booked and how qualified they were, and what else we could implement."

Video 4 · Data & decisions Coming soon

See all the reports & data-analysis skills

Video 5 · Expansion: new agents & features Coming soon

See the 4 channels and how we expanded Expansion ideas + WhatsApp guide

Video 6 · Managing multiple agents Coming soon

Best practices for managing multiple clients

✓Daily auditOnce a day, sweep the whole portfolio: have Claude review every agent, flag what broke, and prioritize it. You catch a problem the same day, not at month-end.
Ask: "Audit all my agents and send me today's flags, sorted by urgency."

✓Automated reportsOne report per client, scheduled, nothing built by hand. Leave it running and it arrives on its own.
Ask: "Build the weekly report for each client and schedule it for Monday mornings."

✓Build your own skillsA skill is a reusable capability: an instruction set Claude follows the same way every time. If you repeat a task (a report type, an onboarding), turn it into a skill and stop re-explaining it.
Ask: "Turn the flow we just did into a reusable skill I can invoke whenever I want."

✓Build your own commandsA command (slash command, e.g. /cortex-report) is the shortcut that fires that task with one word. Great for what you run every day.
Ask: "Create a /daily command that audits all my agents and posts the flags to my Slack."

What the Ninjō team runs for you

Customer support operators

Beyond your agents, at Ninjō we run operators: specialized agents the team operates for you on background tasks — for example customer support (they answer questions, onboarding, and post-sale for your clients, and escalate to a human when needed).

Want to implement your own? Contact the Ninjō team and we'll set it up for your operation.